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Briefly, managers and techies just don’t seem to see eye to eye very much in the business world. Note those first two comments on the Slashdot thread, where they say it for me:
“I’ve found this to be true in almost every company that I’ve worked for. tech workers are looked down upon, because people only ever come to us when things go badly…”
…and…
“I’ve often considered tech to be like plumbing. The users of both have no idea how it works, basic knowledge of how to use it, and only care when it stops working. Users expect it to work like magic all the time…”
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